My principles for a healthy website
A website that stays secure and is updated regularly has the best chance for success. A website is like an engine in that it needs servicing to avoid major problems and keep running smoothly.
Experienced site maintenance
I maintain a wide range of websites, from large-scale e-commerce stores to small charity websites. My maintenance packages ensure your website runs without a hitch.
Over the years I’ve solved all sorts of issues such as unreliable hosts, hacked websites, and payments failing. I aim to minimise the chances of any issues happening with sound advice and best practices.
Adam is one of our key partners and has been for 2+ years.
He supports us with website maintenance across a very varied range of websites and his service has genuinely always been second to none. We see him as a ‘safe pair of hands’ that we can always rely on for the work he does but also as someone we can go to for help and advice.
Managing Director
What I will do:
- Update your website regularly to avoid security issues
- Keep daily backups to ensure a restoration point
- Secure your website by auditing bad code and dangerous users
- Offer email and telephone support
- Fix typos or small visual errors depending on the scope of your retainer
- Respond in a reasonable time frame
What I won’t do:
- Guarantee 100% uptime or that your site will never be hacked – there are a million ways this can happen, so any site is potentially vulnerable
- Be available at 3 am or ungodly hours – I like sleep!
- Use or recommend insecure hosting platforms
- Offer personal tech support – such as fixing your computer or emails. Just turn it off and on again
